Terms of use
Website, Social Media, Youtube and App terms and conditions
General
By accessing this website or any of our social or application platforms, you agree to be bound by the terms and conditions in this document as amended from time to time (“Conditions”) and you accept our Privacy Policy. If there is anything you do not understand please send an enquiry by using our contact form.
Definitions
In these terms and conditions “We/us/our/Vacay” Vacay Limited (NZBN 9429047464858), 96A Ireland Road, Mount Wellington, Auckland 1060. ‘Website’ means the website located at www.vacaysites.com (or any URL which may replace it) and all associated websites of Vacay and “You/your” means you as a user of the website.
Social media channels mean any social media accounts operated by Vacay, including Facebook, Twitter feed, Linkedin Profile, and Youtube.
‘Application’ means the software provided by Vacay to offer services related to Vacay to be used on mobile devices and any other software or documentation which enables the use of the application.
Data protection
Any personal information you supply to Vacay when using the website will be used by Vacay in accordance with our Privacy Policy.
Website, social media, Youtube and application use
You shall not use the website and/or application for any illegal purposes and you will use them in accordance with laws and regulations. You may not use the social media channels to make any comments or post any material that is abusive, bullying, or offensive, of a personal attack by nature on any person or that is promotional in nature. If you include video content in your listing, you are agreeing to the YouTube terms of service, the Google privacy policy and compliance with Google security settings.
You cannot use any contact information on our website, social media channels or in our app, such as emails and phone numbers, to send unsolicited commercial electronic messages. No deemed consent to unsolicited commercial electronic messages is provided by the publication of that contact information on our website, social media channels or in our app.
You agree not to use the website, social media channels and/or application in a way that may cause the website, social media channels and/or application to be damaged, or such that the functionality of the website, social media channels and/or application is in any way made defective.
You agree not to attempt any unauthorised access to the website, social media channels and/or application; and you agree that in the event that you have any right, claim or action against any users arising out of that user’s use of the website, social media channels and/or application, then you will pursue such right, claim or action independently of and without recourse to us.
YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALL CLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, SUFFERED BY US AND ARISING OUT OF ANY BREACH OF THE CONDITIONS BY YOU OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION, OR THE USE BY ANY OTHER PERSON ACCESSING THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION USING YOUR PC OR INTERNET ACCESS ACCOUNT.
Website, social media channels and app changes
We reserve the right to change or withdraw the website, any social media channel and/or application with or without notice to you and you confirm that are not be liable to you or any third party for any modification to or withdrawal of the website, social media channels and/or application.
We may alter our terms and conditions from time to time, and your use of the website, social media channels and/or application following the change is to be your acceptance of such changes. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website, social media channels and/or application.
The website, social media channels and/or application are subject to constant change. You will not be entitled to any compensation because you cannot use any part of the website, social media channels and/or application or because of a failure, suspension or withdrawal of all or part of the website, social media channels and/or application.
We are not responsible for the availability of any external sites or resources, and do not approve and are not liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Activity
We have the right, but not the obligation, to monitor any user activity and content associated with or posted on or to the website or social media channels. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating, blocking or attaching conditions to your access and/or moderating or removing any content or materials from the website or social media channels).
Use of material and content
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website, social media channels and application shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
You acknowledge and agree that the material and content contained within the website, social media channels and/or application is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website, social media channels and/or application is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or create derivative works of such material and content. The website, the content posted to our social media channels and application is Copyright of Vacay Limited or its licensors. All rights are reserved.
WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION. THE WEBSITE AND/OR APPLICATION IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION OR ENDORSEMENT. UNLESS SPECIFIED IN SEPARATE TERMS AND CONDITIONS RELATED TO A PARTICULAR PRODUCT OR SERVICE, WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION, OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE AND/OR APPLICATION WHETHER BY US OR ON OUR BEHALF INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION OR COMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE.
UNLESS SPECIFIED IN SEPARATE TERMS AND CONDITIONS RELATED TO A PARTICULAR PRODUCT OR SERVICE, WE MAKE NO WARRANTY THAT THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION WHETHER BY US OR ON OUR BEHALF WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION OR THE SERVER THAT MAKES IT AVAILABLE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION WHETHER BY US OR ON OUR BEHALF ARE FREE OF VIRUSES OR BUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE. WE WILL NOT BE RESPONSIBLE OR LIABLE TO YOU FOR ANY LOSS OF CONTENT OR MATERIAL AS A RESULT OF UPLOADING TO OR DOWNLOADING FROM THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION.
WE WILL NOT BE LIABLE, IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), PRE-CONTRACT OR OTHER REPRESENTATIONS (OTHER THAN FRAUDULENT MISREPRESENTATIONS) OR OTHERWISE OUT OF OR IN CONNECTION WITH THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE, SOCIAL MEDIA CHANNELS AND/OR APPLICATION WHETHER BY US OR ON OUR BEHALF FOR ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSS OF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIAL OR INDIRECT OR CONSEQUENTIAL LOSSES; IN ANY CASE WHETHER OR NOT SUCH LOSSES WERE WITHIN THE CONTEMPLATION OF EITHER OF US AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED.
We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the website, social media channels and/or application through a third party’s hypertext link. Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under New Zealand law where or insofar as such rights cannot be derogated from by contract. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents, or employees. If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.
These Conditions and documents referred to herein (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.
WE TAKE PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA, HOWEVER, EXCEPT IN THE CASE OF DEATH OR PERSONAL INJURY RESULTING FROM OUR NEGLIGENCE, WE DO NOT ACCEPT RESPONSIBILITY FOR ANY LOSS OR DAMAGE RESULTING FROM ANY SECURITY BREACHES THAT MAY OCCUR.
Happy clietns
Client testimonials
Client testimonials
The team at Vacay have gone above and beyond to accommodate for us. The high standard of professionalism and practice upheld by Vacay reassured that our move would go as smoothly as possible. We appreciate the effort they put in with supplying us with every tenant’s most needed things for moving into a new place: fridge, washing machine, couch and dishwasher. Their way of property management has shown us they genuinely care and have the best intentions for their tenants.
George CaldwellThe team at Vacay have gone above and beyond to accomodate for us. The high standard of professionalism and practice upheld by Vacay reassured that our move would go as smoothly as possible. We appreciate the effort they put in with supplying us with every tenant’s most needed things for moving into a new place: fridge, washing machine, couch and dishwasher. Their way of property management has shown us they genuinely care and have the best intentions for their tenants.
George CaldwellI’m very happy with the service of Vacay sites after some bad experiences with other big property management companies. Excellent communication, tenant selections and property care is shown. Definitely happy to recommend the team at Vacay Sites moving forward.
My first experience of renting a property in NZ was a good one thanks to the team at Vacay sites. I was away on holiday with a house available for lease, I engaged the team via email & one phone call, she gave me confidence in that first conversation. Moving forward, the team now manage all my rental properties and I couldn’t be happier.
Landlords read this! I recently needed to get new tenants for my rental home & I needed them fast. The team at Vacay were very easy to communicate with, knowledgeable and very calm.
The Vacay Team have been phenomenal to deal with. They are incredibly professional while being open, honest and kind. The service they offer is one of a kind that I have not come across yet, I am blown away by the fact that they pay the rent. I have also heard nothing but good things from the tenants and the way they are treated. I would recommend Vacay to any landlord looking for efficiency and peace of mind.
DarsanIt’s a huge relief to have such a unique property management service like Vacay. I have not come across or heard of any other company doing the same and we have been property owners for over 20 years. They guarantee rent payments by paying it themselves, we aren’t charged a ridiculous management fee which means we maximize our returns. It doesn’t get any better than this.
Sophie & Anthony